Breaking the Cycle: How I Learned to Build Products That Actually Sell?

Breaking the Cycle: How I Learned to Build Products That Actually Sell

I’ve been in your shoes. I know what it’s like to have a dream product, a passionate team, and a vision that lights up every room you walk into—only to feel like you’re running in circles. People love your idea. They love your energy. Investors nod and smile, but somehow, the money never lands in your account. Your team is moving, but not fast enough.

Every week, you’re chasing a new milestone, a new promise, a new “maybe next round.” And the people who reach out to “help” often seem more interested in what they can get from you than what they can give.

After working with hundreds of startups and bringing 66 products to market, I’ve seen this cycle play out again and again. I’ve lived it myself. And I’ve learned that the only way out is to get brutally honest about what you’re building, who you’re building it for, and how you’re going to make money.

The Hard Questions

When founders come to me, I ask them the same questions I had to ask myself:
- What pain point are you fixing, and for whom?
- Is this a pain you have personally felt?
- Is it a painkiller—something urgent and necessary—or just a vitamin, a nice-to-have?

If it’s a vitamin, pivot. You don’t have time to convince people to care about something that isn’t urgent. If it’s a painkiller, then you need to understand exactly what value your solution brings to your client. Not in abstract terms, but in dollars and cents. How much time, money, or stress are you saving them? Price your product based on that value.

The First Customer

Forget about scaling. Forget about consultants, marketing agencies, or even coaches—yes, people like me—until you have one customer who is paying you real money, every month, because your product solves a real problem for them. That first customer is your lifeline. They are your reality check. Listen to them. Obsess over their feedback. Make sure your solution completely addresses their pain point.

I’ve seen founders spend months, even years, perfecting their pitch decks, building out features no one asked for, and burning through cash on “growth hacks” before they’ve made a single sale. Don’t do it. Revenue is the only validation that matters. Everything else is noise.

Breaking the Cycle

So how do you break the cycle? You get to revenue. You focus on the pain. You find one customer and solve their problem so well that they can’t imagine going back to the way things were before. You build from there.

It’s not glamorous. It’s not what you see in the highlight reels on LinkedIn or TechCrunch. But it’s how real companies are built. I’ve watched it happen 66 times, and I’ve lived it myself. The path is always the same:
- Solve a real pain.
- For a real person.
- And get paid for it.

Everything else can wait.

If you’re stuck, if you feel like everyone has a hand in your pocket and no one is really helping, remember this: The only people who matter are your customers. Find them. Serve them. And let the rest fall away.

That’s how you move forward. That’s how you build something that lasts

If you have not achieved Product-market-fit and don't have MRR, do not call me or any other paid-coach! Get to Revenue First!

Consider booking a Coaching call to learn how you might leverage AI to gain a Virtual Assistant and reduce your workload.

Get back your time, help motivate your team and increase profitability via improved customer experiences.

Please also visit my InnoGuidePodcast where I share insights from Authors and Mentors to guide Innovation.

I am Bob Bouthillier...

I have enjoyed a successful career leading innovation teams for 30+ years. With two decades of experience as a CEO, and as a key member of the leadership teams in two other firms, we grew two Startups, to successful exits, one to $880M, the other to $4.5B.


My Passion - Product Development

My passion is developing new products and I led the architecture and the development of 60+ products. I enjoy my role as a judge for startups enrolled in MedTech Innovator, and I have coached more than a dozen other startups as well, in medical product development.


My Key Challenge - The Scavenger Hunt

A key problem I faced was that we were wasting too much time locating information throughout the development process. Whether it was looking for notes about changes and issues or about finding marketing materials, dataroom materials for investors or even user-guides, it was always a huge time-wasting experience and a repeated scavenger-hunt.


My Solution

I solved this problem by building a Wiki that serves as our internal "Wikipedia" for each program. This uses off-the-shelf free platforms and provides a seamless link between your team and all of your existing data sources. It requires no programming skills and can be set up in one day and launched to be useful to your team within one week.


As a result, my teams operate smoothly without the chaos that results from the typical scavenger hunt environment of the workplace.


My Courses

I have several courses to help founders organize their teams for success, and in less than one hour, your teams will be comfortable finding their way and using your Wiki.


Once the scavenger-hunt is over, you may want to explore Agile program management mothods to improve efficiency and increase customer satisfaction.


As a certified ScrumMaster, I teach practical

Agile program management methods for medical product development to teams ranging in size from from small to very large.


While the Agile process rarely shrinks the timelines for projects, it yields much better results by building in many more customer touch-points throughout the iterative development process. This reduces stress, improves visibility and keeps both your team and your customers much happier.


Please visit my course page for more information.


My InnoGuide Podcast

I also host the InnoGuidePodcast to share the works of famous authors to guide Innovation.

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For Help or support email:

bob (at) InnoGuide.net

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